What exactly do you do day-to-day?
We govern execution to approved lane rules: validate bookings before release, intercept exceptions early, and close out variances with evidence so the same issues don’t repeat.
What if there are no savings?
Savings aren’t assumed — they’re proven. Even where pricing is already sharp, you still gain governed execution: fewer surprises, fewer exceptions, and cleaner invoice integrity.
How do we know charges are legitimate?
Every charge must be supported by source documentation (carrier, consolidator, terminal, customs, etc.). Non-explanatory lines are challenged, corrected, or treated as exceptions until evidenced.
Do you mark up freight or earn commissions from carriers?
No. We don’t add margin to wholesale charges and we don’t take carrier commissions. Charges are passed through with evidence and governed rules.
What stops “cost creep” in LCL and destination charges?
Pre-invoice controls. We validate charge types and boundaries upstream (minimums, handling, destination add-ons) and intercept exceptions before they become storage, penalties, or rework.
Who is accountable when something goes wrong?
There is a single owner for escalation and closure. Every variance has a reason, an action, and a close-out record — cost and service.
What access does FreightFixed need to run this properly?
Invoices, shipment history, and booking/commercial inputs (supplier, Incoterms, service requirements). We can work from exports — no system change required to start.
How fast can we start, and what’s the disruption?
Low disruption. We can start from your existing invoices and shipment list, then move lane-by-lane as rules and responsibilities are confirmed.
What happens when the market moves and rates change?
We separate market-driven movement from controllable leakage. When wholesale buy-rates change, it’s recorded and evidenced — and execution controls still apply.
How do you handle urgent expediting or service upgrades?
As controlled exceptions: options and impact are shown, approval is recorded before release — so urgency doesn’t become silent cost.
What proof do we get for Finance and audit?
An audit trail: baseline definitions, lane rules, approvals, supporting documents, and variance close-outs — board-defensible and repeatable.
Are you a freight forwarder?
We operate as a governance and execution layer over approved service providers — focused on baseline enforcement, exception control, and invoice integrity.