FreightFixed executes every FCL, LCL and Air shipment to defined lane rules and approved boundaries — matched by supplier, terms and mode. Bookings are validated before release, charges are checked for legitimacy, and exceptions are intercepted early with options presented and approvals recorded before anything moves.
Learn MoreNo Movement Outside the Baseline. Bookings aren’t ad-hoc decisions. Each shipment is validated before release to confirm it aligns with the approved baseline. If it doesn’t, it’s corrected or formally approved as an exception before anything moves. No rate chasing. No last-minute substitutions. Movement occurs only when governance is met.
Learn MoreCarrier & Routing Control becomes Lane Governance: every shipment is routed using pre-approved lane rules—origin/destination, mode, service level, carrier eligibility, transit targets, cutoff times, and accessorial triggers. Any deviation (carrier swap, route change, upgrade, or extra charge) requires justification and pre-approval, with a recorded audit trail.
Learn MoreCustoms Without Cost Leakage. Customs is where ungoverned freight quietly leaks margin. At FreightFixed, charges are validated. Declarations are aligned. Delays are intercepted early — before they trigger storage, demurrage/detention, penalties, or rework. Compliance is enforced to protect the baseline.
FreightFixed manages in-flight exceptions to protect delivery outcomes and protect members from retail-style add-ons. When an exception occurs (delay, rollover, hold, routing change, or delivery risk), we validate the facts with carrier/terminal/operator evidence and assess both timeline impact and fee exposure (e.g., detention/demurrage risk). If an intervention is needed (escalation, rebook, reroute, expedite, or delivery re-plan), we confirm the best operational option and obtain the right approvals: operational changes with no cost impact are approved by the FreightFixed Operations Lead; any change that creates a new cost requires shipper approval. Every step is recorded in the exception register with the evidence source, the decision, who approved it, and the updated milestones.
FreightFixed closes a shipment only when delivery is proven and charges are verified at wholesale base rates. Shippers receive the wholesaler’s base rate for the primary freight service, and if genuine third-party charges arise (detention/demurrage, storage, waiting time, re-delivery, accessorials), those are also applied at the wholesale base rate where available—never retail. Any additional fee is shared openly with the shipper, supported by evidence (POD, terminal notices, carrier invoices, time stamps, photos where relevant), and approved before acceptance. The file is then closed with a concise completion record: proof of delivery, variance status, verified charges (with evidence), and the final outcome retained as the audit trail.