Industrial Automation (VIC)Mark Ellison, Operations Manager.
“Before FreightFixed, freight was the line item we couldn’t ever explain properly. The invoices would come in, we’d argue about it, and then we’d move on — until it happened again. What changed was the baseline and the discipline around it. We finally had a clear ‘this is what this lane should cost’ and a way to stop exceptions before they turned into charges. The result was a 41% reduction in our annual freight costs — about $565,000+ annualised — but the bigger win was confidence. We can defend the numbers now.”
Pump & Flow Equipment (NSW)Samantha Reid, Supply Chain Lead
“We used to get hit with destination ‘misc’ charges that no one could explain. It felt like we were paying penalties for things we didn’t even know had happened. FreightFixed stopped that by tightening the lane rules and checking exceptions early — not after the invoice landed. If something changed, it was visible, it was owned, and it was approved. Since joining in February 2024, we’ve saved in excess of 26% on freight costs, and the noise in billing has dropped a lot.”
Logistics & Compliance Manager, Pharmaceuticals (QLD)Dr. Priya Nair
“What impressed me wasn’t a ‘cheaper rate’ story — it was the control. We had too much variance lane-to-lane, and routing decisions were drifting without anyone really owning the impact. With FreightFixed, we locked the baseline and stopped ad-hoc changes. If something needed to change, it was flagged early with the cost impact and a clear approval path. That discipline tightened our variance and made the whole process easier to manage internally.”
Operations Manager, Manufacturing (S.A)Stefan Weber
“The Proof Pack stopped the guessing". We finally knew what freight should cost on each lane, and the invoice surprises started disappearing. The difference is that FreightFixed doesn’t just report problems — they stop them early. If a shipment is going off-baseline, it’s picked up and dealt with before it becomes a bill. Over time, that governance has made our freight spend more predictable and much easier to defend.” In the first quarter, we reduced verified freight spend by 36.2% (AUD $61k), eliminated invoice disputes, and improved on-time delivery by 18%. Reporting includes a complete, board-defensible audit trail (baseline methodology, evidence, approvals, and outcomes). Commercially, the model is aligned and simple: we retain 75% of verified savings; FreightFixed is paid 25% of verified savings.
