What exactly do you do day-to-day?
We govern freight execution against approved lane rules. That means validating bookings before release, catching exceptions early, and closing out variances with evidence so the same issues do not keep repeating.
What if there are no savings?
Savings are not assumed. They are proven. Even where pricing is already competitive, you still gain governed execution, fewer surprises, fewer exceptions, and stronger invoice integrity.
How do we know charges are legitimate?
Every charge must be backed by source documentation, whether it comes from a carrier, consolidator, terminal, customs provider, or another party in the chain. Charges that are unclear or poorly explained are challenged, corrected, or treated as exceptions until the evidence is provided.
Do you mark up freight or earn commissions from carriers?
No. FreightFixed does not add margin to wholesale charges and does not take carrier commissions. Charges are passed through with evidence and governed against agreed rules.
What stops “cost creep” in LCL and destination charges?
Pre-invoice control. Charge types and boundaries are checked upstream, including minimums, handling fees, and destination add-ons, so exceptions can be intercepted before they turn into storage, penalties, or unnecessary rework.
Who is accountable when something goes wrong?
There is a single point of accountability for escalation and closure. Every variance is tracked with a reason, an action, and a documented close-out across both cost and service.
What access does FreightFixed need to run this properly?
We typically need invoices, shipment history, and key booking or commercial inputs such as supplier details, Incoterms, and service requirements. We can start from exports, so there is no need for a major system change to begin.
How fast can we start, and what’s the disruption?
The process is low disruption. FreightFixed can begin with your existing invoices and shipment list, then move lane by lane as rules, responsibilities, and service requirements are confirmed.
What happens when the market moves and rates change?
We separate true market-driven change from controllable cost leakage. When wholesale buy-rates move, the change is recorded and evidenced, while the execution controls remain in place.
How do you handle urgent expediting or service upgrades?
As controlled exceptions. The options, service impact, and cost impact are presented first, and approval is recorded before release so urgency does not become silent cost.
What proof do we get for Finance and audit?
Finance receives a clear audit trail that can include baseline definitions, lane rules, approvals, supporting documents, and variance close-outs. The aim is a repeatable, board-defensible record.
Are you a freight forwarder?
FreightFixed operates as a governance and execution layer over approved service providers, with a focus on baseline enforcement, exception control, and invoice integrity.